Someone in my clan spent 2k to wake him up, it’s really unfair to save for so long and wake up with so much.
On this anniversary the most expensive thing I got was Vixian at 1520 gems.
It’s a nothing burger — say that when you have to spend 4800 to awaken 1 unit..
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I checked my diamond balance and did not receive any compensation. I drew the cards around 14:30 Beijing time—I don’t remember the exact time. But I hit the pity system six times in a row and ended up spending 2,400 diamonds to awaken the card. Was it just my bad luck?
As mentioned in the previous post, out of your 60 hatches, only the first 31 were affected by the issue. According to our records, 620 compensation gems have already been sent to your account, along with all other users who experienced this issue.
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can i please know why you have selected 50%, am not trying to sound ungrateful i am and i appreciate your integrity and how fast things were fixed.
Don’t you think those who went above 50 packs and spent paid gems or tickets , because they were not aware of the bug deserve just slightly more.
Speaking for myself, i hatched 60 packs and felt devastated, i got compensated with 1200 gems, which brings the mythic cost to 1200 which is below the average price of a anniversary mythic at 800-900. The worst average result in anniversary is 1200 gems for a mythic so i was basically given the worst average result, it just doesnt feel right and it ruins the anniversary vibe
I even had to spend my reserved paid gems, and am pretty sure you can see that i have spent quite well on anniversary and on the game in general
Since when F2P players have paid gems?
This is also the funniest thing ever. He was asking for compensation system since he came back to the game and when he actually got compensated, then it’s not enough 
I’ll say it again; how is 50% compensation even a thing here?
You sold an egg where the odds were skewed. I’m assuming the logic behind the 50% refund is basically “well, there was still a 10th-pack guarantee,” but that doesn’t give you a discount on responsibility. You can’t point to one good feature and use it to water down compensation for broken base rates. People paid 100%, I don’t feel like you get to refund 50% and call it square.
At this point in the game’s life, every release should have automatic integrity checks on drop tables before it goes live. This feels like something that should’ve been impossible to ship.
This is exactly the same with the bugged Goliatherion banner where some people said that we should know that the mythic featured on the banner was not there and we should not go all in till we saw it in the pity counter.
I saw it in the pity counter. Then I stopped because I got my confirmation that to get it another time I need to spend another 30 packs.
Here on the other hand, they went to 60 and 70 packs, got half of that back, and still that is not enough.
the logic doesn’t feel right, specially on anniversary not just any anniversary the big 10, and its not like these mistakes happen quite often, once or twice a year it wouldnt harm if they gave everyone full compensation as a gratitude.
i would have even be fine if they fixed the cost at 800 or 900 and refunded the rest, since thats what you are expecting to pay anyways
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New gen F2P users.
Well, that’s never happened to me and I don’t want it to happen to me either. I’ve awakened most of my mythicals with less than 2000 gems.
Even some with less than 1000
This 50% compensation is not right, not now or if they have given in bugged banner. It’s acceptable for only those who don’t care how much gems they spend not for those small account players who play all the events, resist the temptation to hatch on new banner so they can have better chances to get awaken during anniversary. I know of some people who spent 20-30 packs (because that’s what their budget was) and got nothing not a single copy of the rat in the “garanteed” 10th pull. It’s not good for the face of game 
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Agree. I spend 2k gems got 1k refund still not satisfied cause I got myth only on 10th pack. Between it were all epics and dupes. So 50 pack for 5 mythic and that’s also 50/50 chance of getting rod.
Even after they said that the error was corrected I hatched rodenight again and got the mythics only after guaranteed mythic.
Also i hatched majorie banner and spent 1200 gems but only got the guaranteed mythics (also it’s random mythic not the spotlight monster) is it my luck or it’s the big again. Everybody facing this issue or is my account cursed😂.
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I had the same problem, but with the sakuralisk banner
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I think all these new banners are facing these improved rates error and mythics hatching error. But the team is replying with only that error is fixed.
Also everyone considering the improved rates the 50% compensation seemed low. Like i was able to get over 7-8 mythics for 1200 but considering the refund still had to spend 1400(refund of 1000 as I spent 2400) to get only 6 mythics. Shouldn’t the developer either reverse all the transactions and allow us to do fresh summons or give us the remaining myhtics as maybe 7 star tickets. As to buy a myhtic we would need 3 so instead of 3 mythics one by choice would seem fair.
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Me too