Does anyone know what is this?

Hello guys!!
I wanna start this Topic hoping that someone will help me about this matter.
Let me start, so I had downloaded this game from playstore last week.
I created a new account yesterday and played online this morning and now I reach hero rank 23 by the help of count lector shadow arena,but I was shocked when I play the game this afternoon showing a pop-up that says
" CONTENT BLOCKED ".
I’m really confused now what is the meaning of this, anyone can help me?
I have sent an email regarding of this but still no answer

banned

How did you know that? Did it happened to you?

It’s fairly obvious that you have been banned. Now I don’t know if you were hacking or not, but if you want to regain access to online content, you will need to contact the developers. It may take them a while to respond but sit tight and you might get your account back.

Appealing a Game Ban

If you genuinely believe you have not cheated or hacked the game in any way, then you can attempt to appeal the ban by messaging shopsupport@zigzagame.net

Please do be patient, as you can imagine there may well be many users who believe they do not deserve to have been banned. From then on, it is in the dev’s hands.


You have indeed been banned. I refer to the text above if you want to appeal your ban. Please refer to the “Ban appealing” forum topic that is at the top of all forum pages in the future.

Locking this thread.