Spent 200€ on iapps and didn't recieved the gems! Help!!!

Hi, I bought iapps worth 200€ and did not recieved the gems! I wrote on your fb page too with screenshots from my bills and nobody reply to my message. I found this forum/site from inside the Neo Monster app. I’m playing from an iphone 6 latest ios. Someone from Neo support please help me!!!

send the fb a private message, or whisper an admin here.

I did sent a private message yesterday on fb and nobody answer… These devs don’t give a …

Sorry to hear that, and it is a shame, but the devs are very busy and I’m sure they will get back to you and work out a solution with you on your issue. Patience is key.

the devs do answer, but due to their work (and the fact that they read all mails) it could take a few days. depending on timezone and it will be a bit longer even.