Bug got me -5 Gems

Hello there, earlier I tried to hatch an egg, but my internet connection was kinda bad. I only had 5 gems and because of my bad internet connection it didn’t work. And all of a sudden I got -5 Gems on my account. I didn’t know that you can have less than 0 gems and appearently I also didn’t get any Monsters. So I lost 10 gems in total. Does anyone has an idea how to get my gems back? :sweat_smile: Thank you in advance

Screenshot_20180921-164944

I wanted to see what happens when I get new gems and now I only got -3 gems :joy: fantastic

:joy::joy::joy:

Irrelevant but yesterday I did almost all of the bi weekly challenge so that the yellow missions and one white one was left. However now when I went back in there all of them are undone. What gives @Dev_VKC and @Dev_BRD

Wow…this is rare :joy: haha

You owe the devs money :joy::joy::joy: @Dev_BRD you be savage

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Hi Eradicxtor,

We are sorry for the issue.
Could you do us a favour contact our support team via the following email?
shopsupport@zigzagame.net

Thank you very much

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The same thing happened to me with legendary potions! The accountant put me -1, at the time not claim because he was new to the game and did not know that you could make such claims … now it’s late :pensive:

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