Como puedo recuperar mi cuenta del vetado .Me duele perder 4 años de juegos
Auto translation:
How can I recover my account from being banned? It hurts to lose 4 years of games.
Hakuna matata.
Please read post number 1 in this thread and follow instructions if necessary.
List the speed of your monsters and show us 
1 Like
My account don’t acces onlinemode, what should i do?
Please read post number one and follow the instructions there.
I have been blocked from the online section of the game. Please unblock me from the online section. I apologize for my mistake.
Sorry plz
Please read post #1 and contact support if required.
so i just got banned recently. istg i did nothing wrong. it’s just that when i used my pandora it’s said invalid monster, this happened after i ultra evolved that pandora. please anyone give me tips on how to get unban.
please anyone help me:folded_hands:
Another ban wave has started.
We’ve been busy since the Anniversary, but now we’re catching up and manually handling some sneaky cheaters. If you’re wondering why you got banned despite never cheating, ask whoever gave you the account. Cheating from up to 6 months ago is also being counted.
Thanks for understanding. Let’s build a fair environment for everyone.
9 Likes
Hayst
Hello, could you please check my account? I left it with a friend almost a year ago, and according to him, he didn’t cheat at all. It’s currently banned from online mode. If possible, could you please check if there’s a problem with it? If not, could you please unban it?
Ok see but plz one chance
Unfortunately this isn’t my decision my friend, only the developers can decide on this.
Better create another account and start playing fair.
1 Like
Bro, I have a problem: my account is banned from online mode, and I don’t think I’ve cheated at all. I’d like you to check it because this account was in other hands for a while, and if there’s no problem, please remove the ban.
I cannot remove the ban for you, only the developers can. And as long as you or another person who had access to your account used another game version apart from the official Google Playstore and Apple Store versions, I believe you’re out of luck.
How can I contact the administrators?
Please use this official guide to contact support if you think you’re wrongly accused and banned.
Hello there neo monster developers, I would like to ask as to why my account got blocked. For context, I lent my account to my brother last week because he want to try something, then when I logged back on my account it says that I got blocked from entering the online content of the game. Can I atleast know if what happened to my account as to why it got blocked and if it is possible to get it back.
The photo attached is what it looks like when I try to go online
