Hello my neo monster account got banned and I will explain why hoping that you can appeal it I come from jamaica and in this country we like to go the the country side from time to time before I went I ask my cousin to play for me and try to complete the game of hordes event for me because the area where I was headed had no wifi but while I was on my trip my cousin download a MOD!!! to complete the event I was so sad when I came back to see my neo monsters account banned he captured a super epic monster on my account he had unlimited cost and coins and with a damage multipleir he cleared the game of hordes event so I am asking you guys kindly if you could please please appeal my neo monsters account I already sent a appeal email to the devs but I wanted to contact you guys aswell