Can we get gem refunds for new year and christmas egg as well? 
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In general its completely unfair if people who spent gems on this egg and got all refunded and kept all rolls before. Either you do a rollback for those players or do nothing. I mean that was just a terminus mistake by telling itâs exclusive while itâs obviously not. Itâs not like a big scam compared to you have 6% chance of hatching a legendary while in reality it is way less than that.
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Donât take my flarevern please 
P.s : jkâŚ
My friend who got jaguardian in 1 freaking single roll will go broly all over NM !
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Vkc and brd will fuse into gogeta (dev) and clap him
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We will just WHISkey them gogeta !!!
Well guys I mean whatâs the alternative?
Get sued?
It just sucks that some people went ape â â â â on this egg and opened like 30? Packs and got their 900 gems back for free. Meanwhile i got 12 back 
Guys, just because someone else got free stuff doesnât mean that youâre entitled to it too.
Envy is not a good state to be in.
Firstly, as someone pointed out in the other thread the previous egg (Onyxia featured) probably had the same bad wording. So to do anything for one and not the other is very bad.
Game companies typically have very robust terms and conditions to cover them from being sued when there are microtransactions or cash bundles that are X rewards for Y cash. A mistake in the wording of something which is actually a fairly clear mistake to players who are paying attention is not a big issue. Unless someone is literally threatening a law suit in which case the company would probably throw them their gems back and apologise as a settlement.
Personally, I think the compensation shouldâve been:
- 1 gem to everyone
- 8 gems gifted to players for every 40 gems spent on the egg (40-76 = 8 gems, 80-116 = 16 gems, 120-156 = 24 gems, etc.)
That way, people get 20% back as an apology. That is generous enough. 100% back is ridiculous and basically comes across as insulting to everyone else (Iâm sorry ZiZaGame but as a player thatâs how I view it). In my view youâve got to respect the in-game currency which your playerbase either spends money on or spends the majority of their time collecting. Throwing it around willy-nilly shows a complete disconnect between Dev and player in the value of peopleâs time and money.
Two other solutions
The best solution wouldâve been to roll back what people got from the eggs. Let them keep any bonuses on monsters and the potions but take away the new monsters they got. Then you gift them all the gems they spent and, as a further apology, anyone who got the featured mythic from their rolls gets granted it again at +0. This would hopefully satisfy the vast majority of those who rolled and it wouldnât be so unfair to those who didnât roll.
Another solution would be to not remove anything from anyone and instead simply gift an additional number of âfree 10-packsâ in this egg to those who rolled on it. This would work similar to the solution I detailed at the start of this post where for every, say, 160 gems they get a free 10-pack they can open. These would be available to use only in this egg, therefore giving some nice compensation to the players âmis-soldâ the egg but itâs not anything ridiculous since itâs forcing them to roll on the egg with the same featured monsters.
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This just sounds like youâre salty, and want others to get less then what they got. You didnât spend anything, so you donât get anything back. Same goes for everyone here. Itâs actually fair.
Sure, have devs go back and look at onyxia egg.
Just to make my position clear⌠Iâm not in a state of envy or wanting something for myself. My anger is only aimed at those at ZiZaGame who made the decision this was the right compensation. I feel theyâve disrespected a large portion of the community with this. It pains me to say it because I love the game and the company who makes it but I donât like compensation being overboard, especially when itâs over something quite trivial and targeting people ârandomlyâ rather than those directly affected by the problem. By that I mean⌠I bet many of the people rolling on the egg were doing so for their own reasons rather than because they thought the mythic was a limited monster and it was their only chance to get it for ages.
I donât expect ZiZaGame to roll back their compensation or to alter it now, especially because Iâm not a big paying player myself. However, I hope they take note of any feedback on this for the future and perhaps set up better ways of offering compensation if they make mistakes like this again. For example, creating the functionality to offer people free 10-packs which are specific to only the current egg.
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What if I got a tenebris, or some other monster that I wanted and it got rolled back? That would make me a very angry customer.
And then what about the guy that did 900 gems thinking it was limited time, and then he found out it actually wasnât and he could have got it at any time. Iâm sure he would be a quite angry customer too to get back only 20% of his gems.
Envy: âa feeling of discontented or resentful longing aroused by someone elseâs possessions, qualities, or luck.â
Very clear case of people being envious here about otherâs good fortune with gems.
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In the case of the roll back theyâd be getting all their gems back. They could roll again for Tenebris with the same chance they had before. The niche case of people not being happy is those who got lucky with Tenebris / Jaguardian the first time and not the mythic.
Yes if the answer was no rollback and gifting ~20% of the gems back then someone who spent 900 gems for Dragulus is the kind of person who got hit the hardest. However, I hope that someone in this position could accept the fact it was a mistake in the wording and theyâve given compensation of 180 gems. Perhaps what they could additionally add is extra copies of Dragulus for people who spent a huge number of gems in this egg. For example, for the person who spent 900 gems they could get 2 extra copies of Dragulus so they are very close to awakening it. Thereâs room here for doing something that satisfies all.
I wonât speak for others but I have no discontent or resentful longing of the gems others got. My discontent is only with the decision makers and the act of the compensation itself.
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They get their gems back and then have a chance to get him back again. Thatâs not cool at all. Also itâs less of a niche case then you would think.
For what reason? Devs made a mistake, they compensated for it.
Again, if there is a mistake in the wording, then the person that rolled is helpless. If theyâre accepting that they only got 180 gems back, then they are accepting that not only did they get screwed over by the marketing team, they are further getting told that devs donât care enough to fully fix their mistake. Under the precedence of âPeople that rolled less will feel badâ. Which makes no sense as a logical statement at all.
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@Zardecil When did ZigZaGame recruit you for their legal team? XD
Iâm here just giving feedback and showing my anger at their choice of compensation. Iâve offered a few alternative solutions they could have considered and suggested they do in the future. Iâm not here to argue with anyone so Iâll stop replying 
Man I wish, Iâm not a lawyer though haha.
Anyway, pointâs been made.
The salt is over 9000!!!
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Rollback on all accounts who spend gem. Easy as it is
Itâs not the first time this has happened. I remember cyclos release, everyone who rolled the first day didnât get cyclo guaranteed on 6th pack so they got 300 gems back
I donât remember this.
Btw, if it really occurred, it was a bug not a typo. Things are different.
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