[Moderator removed a screenshot of the receipt of the gem purchase]
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I am sorry bro, I hope it get sorted as soon as possible.
Well you’re gonna get a “contact customer support”
but do I have to make a phone call? Why by email I already sent but I don’t have an answer 
Once you get your gems, make sure you don’t spend for waifus or else you’ll make @Professor_Oak angry
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Wisest advice of the day
1 Like
Oh yes! I’m a wise man
You should mail on the new mail ID not on the one something like [removed because it was incorrect] .
@Killerdog shall give you the new ID
Devs don’t work on weekends so probs on monday you’ll get an answer
Mano espera hasta el lunes q a lo mejor como es fin de semana no se han conectado los desarroladores
@TNC_Strangeknow Sorry to hear about your issue. What you need to do is contact support on: neomon.983143183@gmail.com
Tell them your restore code, friend code and show them the receipt. If they need any more information from you they will ask for it. You probably won’t get a reply until about Tuesday because support does not work much at weekends.
Thank you very much brother really thanks for the help everyone
But can I keep playing?
Yes, absolutely. When they fix your issue you’ll simply have the gems added to your account. Hope you have fun!
Thanks bro
Yeah @tagonshei56 already said it, I mean wrote it