Bug in egg hatch

I did hatch in gold egg of gremoris using purple steller key and also did 3 hatch 10 but the pity didn’t go down.

I wasted my purple steller key and 120 gems for nothing.

Very Disappointed. Was hoping to try my luck during anniversary but I am shocked at this situation of bug in egg hatch.

The pity in the Gold egg is 30 hatches, not 10 like in the anniversary festival eggs.

But the pity didn’t drop. It still remains at 30

Did you hatch a Gremoris? That resets the pity counter.

Also during anniversary you should not use your regular gems on the gold egg, just the tickets imo. Unless you’re a big spender? There will be more banners coming with better odds, including a second anniversary banner and new mythic next Friday!

I wanted a awaken the mythic. Used purple steller key but got nothing. Then thought will do hatch 10 but after 3 times revised it not worth it now but when I checked the pity it was 30.

Ok if you didn’t get a Gremoris then it’s a bug and we will close this thread and let the developer answer on the bug thread!

I have posted video for reference on the 1st post

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Yes let’s follow the answer of Dev VkC on the bug thread!

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