banning the wrong people

today i have started the game i see this news about egg , then when i went to online suddenly i see the message about banning.i never cheated in this account.i am hero level 80.the number of days till now for next starstrike is 36,i even got robinator,mirror revenger,

tell me why the devs banned me.hidan help me

If you feel
You are wrongfully banned you may appeal your case by sending a email to
shopsupport@zigzagame.net