Please fix this bugs!

Neo Monsters Neo Monsters Bug Reports
1

cumulative login bonus does not appear in the mail after it is claimed.

1 Like
2

Just restart the app

3

already, still not working😭

1 Like
4

Happened to me once immediately after I updated too, was a gem :frowning:

5

Hello @Crit

I am so sorry what happened to you.
Could you please contact our support team (neomon.983143183@gmail.com) with following informations,

  • friend code
  • in game name
  • restore code

Thank you very much.

6

This happened to me today. Lost the 200 day rare gems. Have mailed the support team, waiting for reply.

7

Have you mailed the address that Dev gave @Adrino

8

Yes :innocent:

1 Like
10

Same here and already send an email to support team yesterday without response yet. Hope Devs can fix it as soon as possible to not affected other bonus or players in the future.