I have 20 gems and the server is showing i have not enough gems .
That banner only accepts paid gems if you want to get the discount. Tap your gems in order to see how many are paid ones. Also if you buy a 2x deal, only half of the gems will count as paid.
You also accidentally posted on the ‘Evertale’ side of the forum so next time check that you’re on the “Neo Monsters” side.
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Wrong game, this is Evertale forum, not neomonsters