My battery run out after paying 50 gems for an egg draw

I am not sure this is a bug since it seemed pretty possible to me when it happened, but I saved up 50 gems from the start of my playthrough untill the end of the chaos island. I saved 50 gems, bought a pack with increasex chance of legendaries, saw my monsters and then mg battery ran out. I opened my phone and everything was lost. Is there anything i can do for this?

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You can contact support

Contact support (button in the game) and tell them what happened. Tell them the exact time that you spent the 50 gems too and any details of the monsters you saw you got. Hopefully they can help you out. I would recommend you ask for a refund of the 50 gems.

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What he said.