Hello I’m French, I don’t speak very well English sorry.
I am bann without reasons ans I want to debann can you help me please ? (my phone is root)
And sorry for orthograph.
if the game developers decided to ban you in game, they more than likely had reasons.
the safest bet to ask them would be to message their fb page: https://www.facebook.com/NeoMonstersOfficial/?ref=ts&fref=ts
maybe you used to cheat in game ??