Moved all the posts here because the conversation was continuing and it was clogging up the main bugs thread.
@GMagic Honestly, what are you trying to achieve by nitpicking a couple of VKC’s posts? Compensation was given by rewarding players with extra monsters and, in your case, you got a bonus Goliatherion from the 30th pack.
I feel like you don’t have much legs to stand on because you saw that Rozaliz was the mythic hatched in the egg. As soon as that happens, it should be obvious to any player that there’s a bug with the egg so any continued hatching is knowingly spending gems on a bug that may result in a punishment or inadequate compensation.
On that point… nobody should have wasted gems on this banner. They either didn’t know there was a bug because they hadn’t yet hatched a Rozaliz (i.e. they would not have a Goliatherion yet anyway) or they hatched one and then should have stopped… in which case they would have been rewarded a Goliatherion as compensation.
I will say it for the X time - punishment for what?Spending gems on an active banner that was already out for 6 days?
Stop acting like a saint if you are the face of Hazuki refund and you had such a fun time telling everyone how you managed to get her for free.
Both me and @GMagic wanted to awaken Goliatherion and how could we know it was not in the egg pool at that time? Hazuki banner mishap was obvious and it was easy to tell then that the egg was falsely advertised, that’s why you all were fast burning gems on it before they pulled the egg from the game.
I will speak for myself. After hatching 9 packs and getting Rozaliz I saw @GMagic posting that he got Goliatherion copy from this banner. So obviously I spent more without knowing that he also hit pity before getting that copy.
This time there was no real knowledge whether the featured mythic was in the egg pool before spending 1200 gems on it. And it was the last day and last hours on this banner - I had not much time left to either try to get it or wait another months for it to be run again.
You sound so bitter. I never boasted about getting Hazuki for free, I’ve always been embarrassed about it. To set the record straight, I was hatching as soon as the egg released at 3/4am and did it right after looking at the new monsters (Hazuki & Doomgoo) who I decided were excellent. What made me continue to hatch was that I still missed 2 of the legendaries in the pool. It was only after awakening Hazuki that I stopped hatching and noticed that the egg pool didn’t match the artwork and that’s why I hadn’t hatched G.F. Sunflower (I also didn’t get Doomgoo, hence the reason I kept going). So I reported it on the forum. The next morning I was compensated and have always faced ridicule from people for getting a free Hazuki. Don’t try to spin that into anything that it isn’t.
That is unfortunate, but you also knew at 9 packs that the egg was bugged so anything you did after that point you should take full responsibility for your actions. At the very least, you could have waited just a few hours to see what VKC posted about it or you could have made a post asking for the egg to have an extended duration so you’d have time to hatch when it wasn’t bugged.
Nice spin. At 9 packs all I knew was that Rozaliz was in the egg. It could mean a lot of things - like that she was incorrectly added to standard pool. Then GMagic posted getting Goliatherion copy which meant (for me) that it was also obtainable from this banner.
If I knew for 100% that the only way to get a single copy of this mythic was to hit 30 packs - I would not spend 21 more on it.
I can definitely appreciate a mistake being made by you at that point. With confusing information you can decide something that you regret and it’s easy for me to say “you should have done X”.
However, I think it’s fair to say you did know there was some bug going on and so ultimately you have to accept your own mistake here and what you got is some 7* tickets worth a little bit less than if you’d used those gems on a new mythic.
The compensation given has done a good middle-ground of giving people what they hatched for without taking anything away, so they end up with more than they normally would, but hasn’t rewarded people overspending with their gems. That means people who tried to exploit the bug didn’t get rewarded too much and people, like you, who made the mistake of continuing to hatch have ended up with some random Rozaliz copies and/or 7* tickets that in rare cases are slightly lower value than if they’d hatched elsewhere.
I know arguments are going about the compensation by developers for the banner but don’t you all think that If they had returned gems then all players who had exploited the bug would have received a compensation as well, which would either be extra gem or the monsters they hatched from banner.
There was a same incident before (I got to know from forum)and devs had returned gems for it.It would be obvious that if they had returned it for this bug too then in future if smtg like this happen again then everyone will start exploiting it knowing that there gems would be returned.
It was sad for Coltraz and Gmagic that they were genuinely hatching for them and had no intention for exploiting but some of players(not all) who got to know abt it definitely had become greedy and to teach them a lesson for not spending their valuable gems for a bug where outcomes are unexpected ,devs did a right thing.It have become sure that next time smtg like this happen everyone will think twice before exploiting it.
I am sorry for getting between the discussion which is going between high rank players ,but i wanted to express my thoughts.If u think it has no point in discussion or I had said smtg which has no meaning then plz ignore my interference ,Thank you.
You’re saying you didn’t know the egg pool was bugged when you hatched Hazuki, which is understandable. But then you turn around and say that someone else should have waited a few hours or asked for an extension before continuing to hatch—something you didn’t do yourself. You’re holding others to a higher standard than you followed, which comes off as pretty hypocritical.
It’s a bit unclear from his explanation whether he stopped or not. I think what he meant was that he awakened Hazuki and then stopped, checked the monsters and noticed the issue. If he did continue after that, then it’s indeed hypocritical.
The compensation was fine until it surfaced that some people had got incorrect rewards. Now if I hatched say 10 packs and didn’t record the results, I have no way to check that I got the correct monsters, so tell me, how am I supposed to trust that I got the right compensation after the company already made two mistakes in a row?
Now that I’ve thought about it, I also don’t really see why compensating “exploiters” in this particular case is such a big issue anyway? This game is inherently about gambling. If there’s a banner mistake once in a blue moon and someone goes all in in hopes to get a gem compensation, isn’t it gambling too?
I agree of course that in the case of a game-breaking glitch, it’s inherently wrong to exploit it. Say someone discovered an infinite gem farm and used those gems to hatch. That’s game-breaking. A banner having the wrong mythic is not, it’s just false advertisement.
I think that in this case where so many things were messed up, it would be the correct move for the company to just reimburse everything. Giving out monsters could have been a good solution but players having to check and report that they were compensated correctly is just not right!
Giving gem compensations wouldn’t really be a big deal to the company because these mistakes are so rare. And even though spenders would benefit the most of it, they will likely keep spending anyway in the future, it’s just a “lottery win”, if you will. It’s just an issue for other players that become jealous.
There’s a big difference. I had absolutely no indication that the banner was bugged. In their case they hatched Rozaliz, clearly a bug.
I did 21 packs and while it’s unusual to still not have two of the featured legendaries by that point, I got 4 copies of the mythic in that time so I wasn’t really questioning anything. If I’d been unlucky then maybe I would’ve come out and checked the egg pool or something.
Exactly. Then I had a look at why I still didn’t have two of the legendaries and noticed there was a problem with the egg pool.
Pretty sure VKC said they checked and corrected the compensation. Any individual who is unsure whether they’ve been correctly compensated could reach out to VKC to get them to check and confirm. There’s no point anyone else making a fuss about it unless they have proof of people still not being compensated properly.
But if I had hatched 30 packs on this banner, and didn’t record it, how could I possibly get that proof? This wouldn’t be an issue if the game had a hatch log (I think Evertale has one?). But since it doesn’t have one, only the company can see it and I have to trust them to not make a mistake again.
You should have a pretty good idea of how many Rozaliz’s you hatched, which is the most important bit. If a player directly contacts them to ask their account to be checked and thinks the company is lying to them I think that’s taking things a bit far.
And do we really need to be making a fuss for these imaginary people? Let them come forward if they exist.
“just happened to” is a bit loose. As I said, anyone getting Rozaliz out of an egg should realise there’s a bug and then it’s their responsibility to act appropriately after that point. If they hatched more, they’re knowingly exploiting a bug. If they stopped, they got a free Rozaliz. Coltraz is a rare and unique case where he was confused by seeing GMagic post about hatching Goliatherion and that triggered him to hatch more.