Blocked from accessing online section!

I opened neomonsters on my iPhone this morning just to find out that i have been blocked from accessing the online section for no reason at all!
I downloaded the game in the app store and haven’t violated any rules or done anything suspicious or wrong!

It says to contact them if it was done in error but doesn’t even provide a mail or anything to write to. there are events running out of time that i haven’t finished yet so please unblock my account quickly. and also i would like to know why this was done to me in the first place!

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I got it too.

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yeah, i got the same exact message. maybe its something affecting multiple players for some reason?

I got the same problem

me too! What happened?

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The game died

I’m not blocked but please god let this be a suprise update accident where we get cool stuff I’m so dry rn

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Same happened

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well im kind of relieved to hear that it seems to be a general problem. i just hope it gets fiexed soon enough and we get decent compensation

me too

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Getting the same one😭 i dont recall doing anything illegal to deserve this

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We have not banned anyone today.
We are currently investigating this issue.

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yes,I got the same problem

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Same here, how do I get this rectified

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I’m excited for my 3 compensation gems.

We are sorry for the issue.
It should have been fixed now.

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I logged in this morning and played for a bit and when I logged back in I was banned from accessing online content, I haven’t violated any guidelines so why have I been banned.

What was the issue?

good news!

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need at least 30 for the heart attack they gave me😂