Why isn't my restore code working

I have an error in my playstore that basically wont let me update without redownloading the game,
So i screenshoted my restore code and started doing the redownloading
After its done i went in and insert it and it said restore code not found


anyways i try to look again to see if im Just stupid and make a typo but i didnt and it still show up like that
I haven’t gone far to the game so i see no problem in restarting(haven’t even got any legends yet)
But i have saved up 60 gems from online to do gacha, it’s a shame if they were to be gone, i still need to see what i get from the gacha
I already use the first 40 on the festival and get 2 super epic and 8 epics and i want to get 20 more before festivval ended so it will be really good to have the 20 back

Try typing it again might have made a mistake

@Dev_VKC @Dev_BRD

Done it but still no good

Check your network and password carefully, and observe the difference between 0o1l

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Oof i mistake the l for 1

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