Super Challenge Battle Bug

Hi, i have win the ultimate challenge battle but i didn’t get Alteramid the new monster ingredient

You have already posted about it in the bug thread

Yes but still no reply, what can i do??

Wait until you get a reply. Please don’t open any other threads.

Ok don’t worry, thank you for every thing

Hi Kazumadesu,

I am sorry for the trouble.
Could you please contact our support(neomon.983143183@gmail.com) again?
They said they didn’t receive your mail.

Thanks!

Thank you for the reply, what should i tell them??

I post in bug section on the forum but didn’t write any mail, sorry, i didn’t know that

Just tell what you said on this thread, and make sure to include your friend code and in game name in the mail.
They will send you the reward you’ve missed.

Ok thanks a lot for your attention and help