Is there a way to get my account back?, I lost my code
Try to contact support with providing your Google Play purchase code (purchase receipt email), telling them your friend code, shared monster, hero rank, which monsters you got, probably an ingame screenshot of the main menu could help too, to prove that is your account.
Good luck.
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I don’t know what email to use to contact them
can u help me ?
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With this email I contact to recover my account?
Yes share ur details
- friend code
- any other details u remember
- Most imp: ur payment receipt through which the accnt is related
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You can also click in-game on the support buttons, it will forward to your e-mail program and use the same email stated above by UnholyPrem.
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nobody answers
Support is in Japan and usually takes a few days to process all inquiries, please be patient.
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thanks a lot everyone :3
@Xtorrmens
Please refer to this thread.
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I lost my account can you help to get me my account my name is “Paramveer Singh" and my hero rank is 55 i have a “Prixis” on my profile . Hopefully u can recover my ID it took me months to grind.
Thank you.
Please see the thread linked above about how to contact the support team directly
I did email them now what
English:
Hello, I lost my game progress after accidentally deleting some game files while freeing up space on my phone, and now when I open it, it starts from the beginning. I don’t have the recovery code, which I realize was a big mistake on my part. I would really appreciate it if there were any other way to recover my account, since I invested a lot of time and effort into it and managed to obtain very strong awakened mythical monsters. Thank you in advance
.
Español:
Hola perdi mi progreso del juego al borrar accidentalmente algunos archivos del juego liberando espacio en mi celular y ahora al abrir me inicia desde el principio. No cuento con el cĂłdigo de restauraciĂłn que me doy cuenta fue un gran error de mi parte. ApreciarĂa mucho si hubiera alguna otra forma de recuperar mi cuenta ya que me costĂł mucho tiempo y aprendizaje logrando obtener monstruos mĂticos despiertos muy fuertes. Gracias de anteman
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You’ll need to contact support, the link saying how to do that is above. Please bear in mind the company was on holiday so there will be some delay as they catch up on all the support emails.
Neo monsters I uninstall mistakely now I’m install and I forgot restore code I have only username - entity303 and hero rank -116/117 my share monster - Drakion