Lost account help !

Neo Monsters
1

Is there a way to get my account back?, I lost my code

2

Try to contact support with providing your Google Play purchase code (purchase receipt email), telling them your friend code, shared monster, hero rank, which monsters you got, probably an ingame screenshot of the main menu could help too, to prove that is your account.

Good luck.

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3

I don’t know what email to use to contact them

4

can u help me ?

5

neomon.983143183@gmail.com

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6

With this email I contact to recover my account?

7

Yes share ur details

  1. friend code
  2. any other details u remember
  3. Most imp: ur payment receipt through which the accnt is related
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8

You can also click in-game on the support buttons, it will forward to your e-mail program and use the same email stated above by UnholyPrem.

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9

nobody answers

10

Support is in Japan and usually takes a few days to process all inquiries, please be patient.

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11

thanks a lot everyone :3

12

@Xtorrmens
Please refer to this thread.

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