Claim Bug

I know this is lousy, but I purchased 1 monster with 4 Gems, got a purchase error to view my monster in the REWARDS, when I tried to claim my monster (after several attempts) I got a “can’t find this purchase/claim” message.

So, it would be awesome to get that monster i purchased or my gems back and purchase another monster and hope to get something pretty awesome.


I apologize for the issue you are having.

Could you please contact our support team at:

and they will be able to help you.