# Want to re-use my Restore code

**URL:** <https://www.neomonstersforum.com/t/want-to-re-use-my-restore-code/5047>\
**Category:** Neo Monsters General Discussions\
**Created:** [September 1, 2016, 2:02pm UTC](https://www.neomonstersforum.com/t/want-to-re-use-my-restore-code/5047 "2016-09-01T14:02:15Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![sidpndy](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@sidpndy](https://www.neomonstersforum.com/u/sidpndy)\
**Post date:** [September 1, 2016, 2:02pm UTC](https://www.neomonstersforum.com/t/want-to-re-use-my-restore-code/5047/1 "2016-09-01T14:02:15Z")

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Hi, this is my first post.

I recently reinstalled neo monsters on my android tablet. I have my previous playthrough’s restore code.

When i used this code, it was restoring my save when my network (slow) was disconnected. I got a msg saying that either my restore code was incorrect or there was a network error.

When I tried to use the code again, i got a msg saying the restore code was used up for the year and to contact [shopsupport@zigzagame.net](mailto:shopsupport@zigzagame.net) to restore again. I contacted them but have not received a reply for 48 hours. Can someone help?

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**Author:** ![The\_Death\_Legion](https://avatars.discourse-cdn.com/v4/letter/t/bb73d2/32.png) [@The\_Death\_Legion](https://www.neomonstersforum.com/u/The_Death_Legion)\
**Post date:** [September 1, 2016, 2:09pm UTC](https://www.neomonstersforum.com/t/want-to-re-use-my-restore-code/5047/2 "2016-09-01T14:09:02Z")

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REMOVE the restore code from you post!  
Someone may sabotage your account ,if they want to after Support renews the code.

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**Author:** ![JRAlthouse](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/jralthouse/32/7565_2.png) [@JRAlthouse](https://www.neomonstersforum.com/u/JRAlthouse)\
**Post date:** [September 1, 2016, 2:09pm UTC](https://www.neomonstersforum.com/t/want-to-re-use-my-restore-code/5047/3 "2016-09-01T14:09:44Z")

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First thing is don’t show us your restore code as anyone can use it. Second try contacting neo monsters on facebook

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**Author:** ![sidpndy](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@sidpndy](https://www.neomonstersforum.com/u/sidpndy)\
**Post date:** [September 1, 2016, 2:30pm UTC](https://www.neomonstersforum.com/t/want-to-re-use-my-restore-code/5047/4 "2016-09-01T14:30:10Z")

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Thanks. Removed the code.

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**Author:** ![supreeth](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/supreeth/32/6197_2.png) [@supreeth](https://www.neomonstersforum.com/u/supreeth)\
**Post date:** [September 2, 2016, 3:53am UTC](https://www.neomonstersforum.com/t/want-to-re-use-my-restore-code/5047/5 "2016-09-02T03:53:19Z")

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it will take 3-4 days maximum.so you have to wait. they will reply through gmail about the restoration of the code

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**Author:** ![sidpndy](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@sidpndy](https://www.neomonstersforum.com/u/sidpndy)\
**Post date:** [September 2, 2016, 3:19pm UTC](https://www.neomonstersforum.com/t/want-to-re-use-my-restore-code/5047/6 "2016-09-02T15:19:36Z")

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Problem resolve… thanks