# Online Block Section; Returning Player!

**URL:** <https://www.neomonstersforum.com/t/online-block-section-returning-player/58861>\
**Category:** Neo Monsters Bug Reports\
**Created:** [February 23, 2025, 2:10pm UTC](https://www.neomonstersforum.com/t/online-block-section-returning-player/58861 "2025-02-23T14:10:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Calx](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/calx/32/68141_2.png) [@Calx](https://www.neomonstersforum.com/u/Calx)\
**Post date:** [February 23, 2025, 2:10pm UTC](https://www.neomonstersforum.com/t/online-block-section-returning-player/58861/1 "2025-02-23T14:10:28Z")

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Hello! I played neo monster around 2016 and been logging on and off occasionally every year and this time I was out for a really long time around 4 years I think? I was thinking of starting over then I remember I do have my oast account ID saved on my gallery, I used that and download everything from playstore after downloading everything i tried to access the event section and I saw this messaage telling me that I got block on the online section? Honestly I don’t know what to do since there were no email on where i should contact the custom service it may have been in the game but i cannot find it (sorry didn’t take time to find it as am too busy finding solution online) then i saw this forum where they kinda tell the devs itself? So here i am hoping my old account got unbanned it was such a pity if it cannot

 ![1001514246](https://us1.discourse-cdn.com/flex015/uploads/neomonstersforum/original/3X/8/7/871170c12a90a6cdd017e4acdf0187022881d4e1.jpeg)

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**Author:** ![Exu](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/exu/32/62314_2.png) [@Exu](https://www.neomonstersforum.com/u/Exu)\
**Post date:** [February 23, 2025, 2:16pm UTC](https://www.neomonstersforum.com/t/online-block-section-returning-player/58861/2 "2025-02-23T14:16:37Z")

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Either you cheated or downloaded the game from a bad source.

It’s better to start a new account (download from the App store or Google Play), the game is really a lot easier to get into than 9 years ago and you will get so many more gems much faster than before!

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**Author:** ![Calx](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/calx/32/68141_2.png) [@Calx](https://www.neomonstersforum.com/u/Calx)\
**Post date:** [February 23, 2025, 2:19pm UTC](https://www.neomonstersforum.com/t/online-block-section-returning-player/58861/3 "2025-02-23T14:19:10Z")

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I see that’s really bad but mhe it’s been a long time anyway and my monster were not even evolve much so i may have just to let it go, but did you start off with cheating? And bad source? Sorry but that sound like I am the problem? Sorry for playing your game! Thank you for that uncomfortable response

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**Author:** ![Exu](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/exu/32/62314_2.png) [@Exu](https://www.neomonstersforum.com/u/Exu)\
**Post date:** [February 23, 2025, 2:26pm UTC](https://www.neomonstersforum.com/t/online-block-section-returning-player/58861/4 "2025-02-23T14:26:29Z")

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First of all, I’m not a dev, I’m a moderator on this forum.

Second, I’m not trying to make you feel uncomfortable, I’m just telling the truth. There are many messages like this on a weekly basis, and in 99% of cases the user or the previous owner of the account (if there is any) has either downloaded the game from the wrong source or used cheats.

@Dev_VKC can check your account and verify what the issue is.