# Not able to collect anniversary login gifts

**URL:** <https://www.neomonstersforum.com/t/not-able-to-collect-anniversary-login-gifts/21914>\
**Category:** Neo Monsters\
**Created:** [October 28, 2019, 6:21am UTC](https://www.neomonstersforum.com/t/not-able-to-collect-anniversary-login-gifts/21914 "2019-10-28T06:21:49Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Aarya](https://avatars.discourse-cdn.com/v4/letter/a/71e660/32.png) [@Aarya](https://www.neomonstersforum.com/u/Aarya)\
**Post date:** [October 28, 2019, 6:21am UTC](https://www.neomonstersforum.com/t/not-able-to-collect-anniversary-login-gifts/21914/1 "2019-10-28T06:21:49Z")

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When I tried to click on the icon ,it opened the screen showing last day bonus as today and when I clicked on that nothing delivered to inbox,and now it says I already received it.please help

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**Author:** ![eNjiin](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/enjiin/32/17791_2.png) [@eNjiin](https://www.neomonstersforum.com/u/eNjiin)\
**Post date:** [October 28, 2019, 7:25am UTC](https://www.neomonstersforum.com/t/not-able-to-collect-anniversary-login-gifts/21914/2 "2019-10-28T07:25:17Z")

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6:00 o’clock UTC. Clocks have been changed from summer to winter time from Saturday to Sunday. Maybe the game is still in the old time system which means 24 min ago daily anniversary login was reset. So 2 hours difference instead of current 1 hour difference for example at Central European time (cet)

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**Author:** ![Moking](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/moking/32/7553_2.png) [@Moking](https://www.neomonstersforum.com/u/Moking)\
**Post date:** [October 28, 2019, 7:59am UTC](https://www.neomonstersforum.com/t/not-able-to-collect-anniversary-login-gifts/21914/3 "2019-10-28T07:59:36Z")

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I was able to claim my rewards at 7 am German time (6 am utc)

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**Author:** ![urpetrax](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/urpetrax/32/16559_2.png) [@urpetrax](https://www.neomonstersforum.com/u/urpetrax)\
**Post date:** [October 28, 2019, 8:02am UTC](https://www.neomonstersforum.com/t/not-able-to-collect-anniversary-login-gifts/21914/4 "2019-10-28T08:02:52Z")

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I had exactly the same issue

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**Author:** ![eNjiin](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/enjiin/32/17791_2.png) [@eNjiin](https://www.neomonstersforum.com/u/eNjiin)\
**Post date:** [October 28, 2019, 10:14am UTC](https://www.neomonstersforum.com/t/not-able-to-collect-anniversary-login-gifts/21914/5 "2019-10-28T10:14:57Z")

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Same here. I claimed my 4 ocarinos at 7:24 +1 UTC = 6:24 UTC

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**Author:** ![Aarya](https://avatars.discourse-cdn.com/v4/letter/a/71e660/32.png) [@Aarya](https://www.neomonstersforum.com/u/Aarya)\
**Post date:** [October 28, 2019, 1:59pm UTC](https://www.neomonstersforum.com/t/not-able-to-collect-anniversary-login-gifts/21914/6 "2019-10-28T13:59:10Z")

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Still nothing,how to notify devs guys ,@Killerdog could u help us

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**Author:** ![urpetrax](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/urpetrax/32/16559_2.png) [@urpetrax](https://www.neomonstersforum.com/u/urpetrax)\
**Post date:** [October 28, 2019, 3:33pm UTC](https://www.neomonstersforum.com/t/not-able-to-collect-anniversary-login-gifts/21914/7 "2019-10-28T15:33:01Z")

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I contacted the support via mail. They Said i should try again after some hours

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**Author:** ![Aarya](https://avatars.discourse-cdn.com/v4/letter/a/71e660/32.png) [@Aarya](https://www.neomonstersforum.com/u/Aarya)\
**Post date:** [October 29, 2019, 3:28am UTC](https://www.neomonstersforum.com/t/not-able-to-collect-anniversary-login-gifts/21914/8 "2019-10-29T03:28:16Z")

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Checked it , nothing till now