# No se puede entrar??

**URL:** <https://www.neomonstersforum.com/t/no-se-puede-entrar/45529>\
**Category:** Neo Monsters Bug Reports\
**Created:** [September 12, 2023, 2:18pm UTC](https://www.neomonstersforum.com/t/no-se-puede-entrar/45529 "2023-09-12T14:18:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![TGDUZUMAKI](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/tgduzumaki/32/53630_2.png) [@TGDUZUMAKI](https://www.neomonstersforum.com/u/TGDUZUMAKI)\
**Post date:** [September 12, 2023, 2:18pm UTC](https://www.neomonstersforum.com/t/no-se-puede-entrar/45529/1 "2023-09-12T14:18:04Z")

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Hay varias cuentas que no pueden entrar al juego con el siguiente cartel que dejare debajo, somos varios y no tiene nada que ver con la coneccion 🤔, pasa algo, ojala se solucione, llevo 2 dias sin poder jugar.

 ![Screenshot_20230912-095650_Facebook](https://us1.discourse-cdn.com/flex015/uploads/neomonstersforum/original/3X/b/5/b526e6ce262c369fc905e826d53cca956a61b200.jpeg)  
 ![Screenshot_20230912-095645_Facebook](https://us1.discourse-cdn.com/flex015/uploads/neomonstersforum/original/3X/6/9/691e400d7607340f4ae4e7d49603f49d2cc4309e.jpeg)  
 ![Screenshot_20230911-204116_Neo Monsters](https://us1.discourse-cdn.com/flex015/uploads/neomonstersforum/original/3X/7/2/72e09dcfd8782fd877aa250085854daa8a60dcb0.jpeg)

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**Author:** ![CUBANxNEO](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/cubanxneo/32/52183_2.png) [@CUBANxNEO](https://www.neomonstersforum.com/u/CUBANxNEO)\
**Post date:** [September 12, 2023, 2:35pm UTC](https://www.neomonstersforum.com/t/no-se-puede-entrar/45529/2 "2023-09-12T14:35:03Z")

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What Android version does your phone have?

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**Author:** ![Coca84](https://avatars.discourse-cdn.com/v4/letter/c/b5a626/32.png) [@Coca84](https://www.neomonstersforum.com/u/Coca84)\
**Post date:** [September 12, 2023, 4:10pm UTC](https://www.neomonstersforum.com/t/no-se-puede-entrar/45529/3 "2023-09-12T16:10:14Z")

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I,m 8.1 Android version

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**Author:** ![CUBANxNEO](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/cubanxneo/32/52183_2.png) [@CUBANxNEO](https://www.neomonstersforum.com/u/CUBANxNEO)\
**Post date:** [September 12, 2023, 6:14pm UTC](https://www.neomonstersforum.com/t/no-se-puede-entrar/45529/4 "2023-09-12T18:14:41Z")

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I already assumed it, to all those who have this problem, the common denominator is the same: an Android version lower than Android 9.0. @Dev_VKC take this into account