# I'm new. PLS HELP

**URL:** <https://www.neomonstersforum.com/t/im-new-pls-help/20949>\
**Category:** Neo Monsters Bug Reports\
**Created:** [September 2, 2019, 7:53am UTC](https://www.neomonstersforum.com/t/im-new-pls-help/20949 "2019-09-02T07:53:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![SCmaster](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/scmaster/32/16937_2.png) [@SCmaster](https://www.neomonstersforum.com/u/SCmaster)\
**Post date:** [September 2, 2019, 7:53am UTC](https://www.neomonstersforum.com/t/im-new-pls-help/20949/1 "2019-09-02T07:53:23Z")

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I’m just 5 days in the game. But I’m blocked when I play online.

Pls help asap

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**Author:** ![LemonSqueezy](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/lemonsqueezy/32/17699_2.png) [@LemonSqueezy](https://www.neomonstersforum.com/u/LemonSqueezy)\
**Post date:** [September 2, 2019, 7:56am UTC](https://www.neomonstersforum.com/t/im-new-pls-help/20949/2 "2019-09-02T07:56:04Z")

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Hello! Welcome to the game!

Email [neomonsupport.gameplay@zigzagame.net](mailto:neomonsupport.gameplay@zigzagame.net)

Give them as much info as you can about the problem and they should be able to sort it for you!

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<div class="post-metadata">

**Author:** ![SCmaster](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/scmaster/32/16937_2.png) [@SCmaster](https://www.neomonstersforum.com/u/SCmaster)\
**Post date:** [September 2, 2019, 9:20am UTC](https://www.neomonstersforum.com/t/im-new-pls-help/20949/3 "2019-09-02T09:20:03Z")

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How long do they usually reply? I am in need of help but I don’t wanna miss on the daily rewards.

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**Author:** ![LemonSqueezy](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/lemonsqueezy/32/17699_2.png) [@LemonSqueezy](https://www.neomonstersforum.com/u/LemonSqueezy)\
**Post date:** [September 2, 2019, 9:31am UTC](https://www.neomonstersforum.com/t/im-new-pls-help/20949/4 "2019-09-02T09:31:25Z")

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It can vary I think but they’re usually pretty good. I’ll tag @Dev_BRD and hope that prompts them to look at it. They might refund you daily rewards if you’re lucky 😊