# help **URL:** \ **Category:** Neo Monsters General Discussions\ **Created:** [December 16, 2015, 9:53pm UTC](https://www.neomonstersforum.com/t/help/3603 "2015-12-16T21:53:16Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![EmpressMii](https://avatars.discourse-cdn.com/v4/letter/e/a9adbd/32.png) [@EmpressMii](https://www.neomonstersforum.com/u/EmpressMii)\ **Post date:** [December 16, 2015, 9:53pm UTC](https://www.neomonstersforum.com/t/help/3603/1 "2015-12-16T21:53:16Z")
It says I got gem, but I dont buy any. And I never got gem. Help, please? help please ---
**Author:** ![Brandon\_Thomason](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/brandon_thomason/32/4083_2.png) [@Brandon\_Thomason](https://www.neomonstersforum.com/u/Brandon_Thomason)\ **Post date:** [December 16, 2015, 9:58pm UTC](https://www.neomonstersforum.com/t/help/3603/2 "2015-12-16T21:58:02Z")
I would help if I can. However, your question doesn’t make a whole lot of sense. Try to use complete words and sentences to describe your problem. Please, try your best to explain the problem to the fullest extent. All I got from what you said is “I was told I recieved gems, but didn’t them” If this is actually correct, please let me know. ---
**Author:** ![Kershy1985](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/kershy1985/32/2060_2.png) [@Kershy1985](https://www.neomonstersforum.com/u/Kershy1985)\ **Post date:** [December 17, 2015, 7:07am UTC](https://www.neomonstersforum.com/t/help/3603/3 "2015-12-17T07:07:31Z")
> [@Brandon\\\_Thomason](#): > > I would help if I can. However, your question doesn’t make a whole lot of sense. Try to use complete words and sentences to describe your problem. **I know it’s hard for you as you didn’t do well in english** , knowing you from school, but please, try your best to explain the problem to the fullest extent. > > All I got from what you said is “I was told I recieved gems, but didn’t them” If this is actually correct, please let me know. There was no need for you to say that now was there? English might not be his/her first language. Back to the original poster. Check your rewards tab. You may need to collect it from there. ---
**Author:** ![EmpressMii](https://avatars.discourse-cdn.com/v4/letter/e/a9adbd/32.png) [@EmpressMii](https://www.neomonstersforum.com/u/EmpressMii)\ **Post date:** [December 18, 2015, 1:23am UTC](https://www.neomonstersforum.com/t/help/3603/4 "2015-12-18T01:23:52Z")
We good friends. She help a lot. Thank you, Gondra. English is what I speak. I have lots of problem in school. I do not graduate, I work hard all the time. People say I speak like kid. It is right I do speak like kid. I do not do well in english. Punctuation and grammer is hard. Kershy, where is reward tab? I do not find reward tab in the game? ---
**Author:** ![Xeon\_morph](https://avatars.discourse-cdn.com/v4/letter/x/b38774/32.png) [@Xeon\_morph](https://www.neomonstersforum.com/u/Xeon_morph)\ **Post date:** [December 18, 2015, 1:50am UTC](https://www.neomonstersforum.com/t/help/3603/5 "2015-12-18T01:50:26Z")
Rewards tab is in the online section, it has a mail icon. To get to the online section press the online button on the homepage. ---
**Author:** ![Brandon\_Thomason](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/brandon_thomason/32/4083_2.png) [@Brandon\_Thomason](https://www.neomonstersforum.com/u/Brandon_Thomason)\ **Post date:** [December 18, 2015, 2:32am UTC](https://www.neomonstersforum.com/t/help/3603/6 "2015-12-18T02:32:15Z")
Sorry, I didn’t mean to blurt that out. I edited that part. I was just trying to be helpful… I’m not good at that, apparently.