# Game crashes

**URL:** <https://www.neomonstersforum.com/t/game-crashes/5355>\
**Category:** Neo Monsters Bug Reports\
**Created:** [October 4, 2016, 5:58pm UTC](https://www.neomonstersforum.com/t/game-crashes/5355 "2016-10-04T17:58:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/neomonstersforum/original/2X/c/cf370d0fb15ed4fcad9b29425e58ab6e5b0eb3f8.png) [@system](https://www.neomonstersforum.com/u/system)\
**Post date:** [October 4, 2016, 5:58pm UTC](https://www.neomonstersforum.com/t/game-crashes/5355/1 "2016-10-04T17:58:32Z")

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Hi everyone,

since the latest update the game keeps crashing after 10-15 minutes. Gets kinda frustrating haha

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/neomonstersforum/original/2X/c/cf370d0fb15ed4fcad9b29425e58ab6e5b0eb3f8.png) [@system](https://www.neomonstersforum.com/u/system)\
**Post date:** [October 4, 2016, 8:14pm UTC](https://www.neomonstersforum.com/t/game-crashes/5355/2 "2016-10-04T20:14:58Z")

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I’m on iOS and am using the latest 1.4.3 version.&nbsp;

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**Author:** ![Hidan1337](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/hidan1337/32/6045_2.png) [@Hidan1337](https://www.neomonstersforum.com/u/Hidan1337)\
**Post date:** [October 4, 2016, 8:31pm UTC](https://www.neomonstersforum.com/t/game-crashes/5355/3 "2016-10-04T20:31:15Z")

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Have you contacted them at the new dedicated email address?

There is a new FAQ on the forum:

[http://www.hunterisl](http://www.hunterisl)…view=getnewpost

The email you need is: [neomonsupport.gameplay@zigzagame.net](mailto:neomonsupport.gameplay@zigzagame.net)