# Cómo recupero mi cuenta perdí mi codigo **URL:** \ **Category:** Neo Monsters\ **Created:** [March 10, 2026, 6:32pm UTC](https://www.neomonstersforum.com/t/como-recupero-mi-cuenta-perdi-mi-codigo/64410 "2026-03-10T18:32:13Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Killerdog](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/killerdog/32/19206_2.png) [@Killerdog](https://www.neomonstersforum.com/u/Killerdog)\ **Post date:** [March 10, 2026, 7:16pm UTC](https://www.neomonstersforum.com/t/como-recupero-mi-cuenta-perdi-mi-codigo/64410/2 "2026-03-10T19:16:52Z")
> [@envelope \[IMPORTANT\] How to contact support team envelope](https://www.neomonstersforum.com/t/important-how-to-contact-support-team/24662): > > If you encountered any issue in the game, please feel free to contact our support team via email. [shopsupport@zigzagame.net](mailto:shopsupport@zigzagame.net) Please make sure to provide the following information: in game name friend ID transfer number (restore code) If you are contacting us because you lost / forgot the restore code, please provide us app purchase / download receipt and the following information (as far as you can remember) in the mail. in game name friend ID purchase receipt (if any) in game progress la… --- _[View the full topic](https://www.neomonstersforum.com/t/como-recupero-mi-cuenta-perdi-mi-codigo/64410)._