# Comment retrouver mon compte Neo monters ?

**URL:** <https://www.neomonstersforum.com/t/comment-retrouver-mon-compte-neo-monters/20606>\
**Category:** Neo Monsters\
**Created:** [August 11, 2019, 4:09pm UTC](https://www.neomonstersforum.com/t/comment-retrouver-mon-compte-neo-monters/20606 "2019-08-11T16:09:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jerome\_Hornecker1](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/jerome_hornecker1/32/17055_2.png) [@Jerome\_Hornecker1](https://www.neomonstersforum.com/u/Jerome_Hornecker1)\
**Post date:** [August 11, 2019, 4:09pm UTC](https://www.neomonstersforum.com/t/comment-retrouver-mon-compte-neo-monters/20606/1 "2019-08-11T16:09:47Z")

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Bonjour a tous ! Après avoir changer de téléphone j’ai télécharger a nouveau Neo monters sauf que je n’est pas noter le code de restauration … Y a t’il un autre moyen de récupérer mon ancien compte ? .

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**Author:** ![KikNaz](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/kiknaz/32/41664_2.png) [@KikNaz](https://www.neomonstersforum.com/u/KikNaz)\
**Post date:** [August 11, 2019, 5:59pm UTC](https://www.neomonstersforum.com/t/comment-retrouver-mon-compte-neo-monters/20606/2 "2019-08-11T17:59:21Z")

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Bonjour Jerome,

Envoie un courriel a leur support [supportneomonsupport.gameplay@zigzagame.net](mailto:supportneomonsupport.gameplay@zigzagame.net)

Y devrais etre capable de t’aider.

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**Author:** ![ItsSherlock](https://avatars.discourse-cdn.com/v4/letter/i/d6d6ee/32.png) [@ItsSherlock](https://www.neomonstersforum.com/u/ItsSherlock)\
**Post date:** [August 11, 2019, 6:13pm UTC](https://www.neomonstersforum.com/t/comment-retrouver-mon-compte-neo-monters/20606/3 "2019-08-11T18:13:57Z")

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Thanks @KikNaz for being the French forum employee of the day.

Since the best possible answer is given and the fact that this is an english only forum, I am locking this now.

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**Author:** ![ItsSherlock](https://avatars.discourse-cdn.com/v4/letter/i/d6d6ee/32.png) [@ItsSherlock](https://www.neomonstersforum.com/u/ItsSherlock)\
**Post date:** [August 11, 2019, 6:14pm UTC](https://www.neomonstersforum.com/t/comment-retrouver-mon-compte-neo-monters/20606/4 "2019-08-11T18:14:00Z")

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