# Code de restauration fail

**URL:** <https://www.neomonstersforum.com/t/code-de-restauration-fail/64484>\
**Category:** Neo Monsters Bug Reports\
**Created:** [March 26, 2026, 6:22pm UTC](https://www.neomonstersforum.com/t/code-de-restauration-fail/64484 "2026-03-26T18:22:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Kouyo\_Ethan](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/kouyo_ethan/32/79841_2.png) [@Kouyo\_Ethan](https://www.neomonstersforum.com/u/Kouyo_Ethan)\
**Post date:** [March 26, 2026, 6:22pm UTC](https://www.neomonstersforum.com/t/code-de-restauration-fail/64484/1 "2026-03-26T18:22:46Z")

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J’ai mon code de restauration neo monster mais je n’arrive a restaurer mon compte je reste bloqué sur la connexion au serveur

Auto translation:

I have my Neo Monster recovery code but I can’t restore my account; I’m stuck on the server connection screen.

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**Author:** ![EBO](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/ebo/32/44250_2.png) [@EBO](https://www.neomonstersforum.com/u/EBO)\
**Post date:** [March 27, 2026, 8:17am UTC](https://www.neomonstersforum.com/t/code-de-restauration-fail/64484/2 "2026-03-27T08:17:46Z")

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Try to use other WiFi or mobile data connection. Sometimes it is required to use a VPN to access the servers like in Cuba.