# can't get gems and bonus

**URL:** <https://www.neomonstersforum.com/t/cant-get-gems-and-bonus/4977>\
**Category:** Neo Monsters Bug Reports\
**Created:** [August 24, 2016, 10:12am UTC](https://www.neomonstersforum.com/t/cant-get-gems-and-bonus/4977 "2016-08-24T10:12:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![YamiOlek](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/yamiolek/32/6187_2.png) [@YamiOlek](https://www.neomonstersforum.com/u/YamiOlek)\
**Post date:** [August 24, 2016, 10:12am UTC](https://www.neomonstersforum.com/t/cant-get-gems-and-bonus/4977/1 "2016-08-24T10:12:19Z")

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when i open the rewards there is nothing, there should be my login bonus and the free gem, but they aren’t. and when i click in the window the popup comes with cant reach online server

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**Author:** ![lunar](https://avatars.discourse-cdn.com/v4/letter/l/ebca7d/32.png) [@lunar](https://www.neomonstersforum.com/u/lunar)\
**Post date:** [August 24, 2016, 11:30am UTC](https://www.neomonstersforum.com/t/cant-get-gems-and-bonus/4977/2 "2016-08-24T11:30:20Z")

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Yea I too I claim my login bonus(today is two gems) and I go to reward box there is no enything

Filling so bad

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**Author:** ![Jettroe89](https://avatars.discourse-cdn.com/v4/letter/j/848f3c/32.png) [@Jettroe89](https://www.neomonstersforum.com/u/Jettroe89)\
**Post date:** [August 24, 2016, 11:54am UTC](https://www.neomonstersforum.com/t/cant-get-gems-and-bonus/4977/3 "2016-08-24T11:54:10Z")

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I cannot as follows 1. Get moliath from all 4 events 2. Get gems from story. 3. get gems from login 4. Get login bonus and yes this is over multiple days