# Cant connect to server

**URL:** <https://www.neomonstersforum.com/t/cant-connect-to-server/5257>\
**Category:** Neo Monsters Bug Reports\
**Created:** [September 23, 2016, 11:47pm UTC](https://www.neomonstersforum.com/t/cant-connect-to-server/5257 "2016-09-23T23:47:28Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![KnightmareLannister](https://avatars.discourse-cdn.com/v4/letter/k/4491bb/32.png) [@KnightmareLannister](https://www.neomonstersforum.com/u/KnightmareLannister)\
**Post date:** [September 23, 2016, 11:47pm UTC](https://www.neomonstersforum.com/t/cant-connect-to-server/5257/1 "2016-09-23T23:47:28Z")

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Wtf what is goin on with this game.

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/neomonstersforum/original/2X/c/cf370d0fb15ed4fcad9b29425e58ab6e5b0eb3f8.png) [@system](https://www.neomonstersforum.com/u/system)\
**Post date:** [September 24, 2016, 6:16am UTC](https://www.neomonstersforum.com/t/cant-connect-to-server/5257/2 "2016-09-24T06:16:21Z")

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If this is true, please email customer support at [shopsupport@zigzagame.net](mailto:shopsupport@zigzagame.net) with any information you have about your account and device.  
With that, we will be able to help you personally, as well as use the info to help identify a cause and solution for the issue.