# Cannot connect to online server? **URL:** \ **Category:** Neo Monsters General Discussions\ **Created:** [November 5, 2017, 2:22pm UTC](https://www.neomonstersforum.com/t/cannot-connect-to-online-server/7256 "2017-11-05T14:22:39Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Gokuj](https://avatars.discourse-cdn.com/v4/letter/g/e47774/32.png) [@Gokuj](https://www.neomonstersforum.com/u/Gokuj)\ **Post date:** [November 5, 2017, 2:22pm UTC](https://www.neomonstersforum.com/t/cannot-connect-to-online-server/7256/1 "2017-11-05T14:22:39Z")
It’s been over 8+ hours and I can’t connect to online server. I tried to purchase gems and it didn’t put gems in my account but took my money… I got some IAP error. Now I can’t connect to online server for this long. Any idea? ---
**Author:** ![spatra](https://avatars.discourse-cdn.com/v4/letter/s/e68b1a/32.png) [@spatra](https://www.neomonstersforum.com/u/spatra)\ **Post date:** [November 5, 2017, 3:14pm UTC](https://www.neomonstersforum.com/t/cannot-connect-to-online-server/7256/2 "2017-11-05T15:14:37Z")
Same here since Friday morning. Contacted devs/support. No response. Guess we have to wait until monday. Three days of PVP missed… and with that the chance of getting the high VP stuff. Great reward for buying Gems. ---
**Author:** ![Gokuj](https://avatars.discourse-cdn.com/v4/letter/g/e47774/32.png) [@Gokuj](https://www.neomonstersforum.com/u/Gokuj)\ **Post date:** [November 5, 2017, 3:23pm UTC](https://www.neomonstersforum.com/t/cannot-connect-to-online-server/7256/3 "2017-11-05T15:23:51Z")
> [@spatra](#): > > Same here since Friday morning. Contacted devs/support. No response. Guess we have to wait until monday. > > Three days of PVP missed… and with that the chance of getting the high VP stuff. Great reward for buying Gems. I already contact apple for my refund and told them what happened. When I purchase and give my money I should receive same kind of response back quickly. If not I get refund.