# Anniversary event unable to hatch 10 for 20 paid

**URL:** <https://www.neomonstersforum.com/t/anniversary-event-unable-to-hatch-10-for-20-paid/21671>\
**Category:** Neo Monsters Live Events\
**Created:** [October 18, 2019, 1:23pm UTC](https://www.neomonstersforum.com/t/anniversary-event-unable-to-hatch-10-for-20-paid/21671 "2019-10-18T13:23:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![FearItSelf](https://avatars.discourse-cdn.com/v4/letter/f/bc79bd/32.png) [@FearItSelf](https://www.neomonstersforum.com/u/FearItSelf)\
**Post date:** [October 18, 2019, 1:23pm UTC](https://www.neomonstersforum.com/t/anniversary-event-unable-to-hatch-10-for-20-paid/21671/1 "2019-10-18T13:23:19Z")

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Tapping on the 10 for 20 paid I went to purchase 26 gems but when returning to use those 20 I get a msg stating I do not have enough gems. I have 26 gems I feel as though it’s an issue

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**Author:** ![Saitama](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/saitama/32/11636_2.png) [@Saitama](https://www.neomonstersforum.com/u/Saitama)\
**Post date:** [October 18, 2019, 1:24pm UTC](https://www.neomonstersforum.com/t/anniversary-event-unable-to-hatch-10-for-20-paid/21671/2 "2019-10-18T13:24:19Z")

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You need to buy 40 gems. Only half count towards the twenty.

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**Author:** ![Killerdog](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/killerdog/32/19206_2.png) [@Killerdog](https://www.neomonstersforum.com/u/Killerdog)\
**Post date:** [October 18, 2019, 1:39pm UTC](https://www.neomonstersforum.com/t/anniversary-event-unable-to-hatch-10-for-20-paid/21671/3 "2019-10-18T13:39:24Z")

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The 26 gems is 13 paid + 13 free. The extra gems given by the 2x gem deal do not count as paid gems… they are gifted for free on top of your purchase.

You can check how many paid gems you have by clicking your gem total at the bottom of the screen.

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**Author:** ![Exu](https://sea1.discourse-cdn.com/flex015/user_avatar/www.neomonstersforum.com/exu/32/62314_2.png) [@Exu](https://www.neomonstersforum.com/u/Exu)\
**Post date:** [October 18, 2019, 1:52pm UTC](https://www.neomonstersforum.com/t/anniversary-event-unable-to-hatch-10-for-20-paid/21671/4 "2019-10-18T13:52:19Z")

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This was a pretty annoying thing when my brother decided to buy some. We couldn’t understand at first why it didn’t work but fortunately he managed to get Kaerukenshi and Sakura.